Bookacamp News

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Bankexport for credit transfer for overpayment 2021/08/09

The summer season is drawing to a close. Typically this is the time to get ready for the end of the season to provide an overview of the bookings for which payments are still unpaid or which bookings need a repayment. Refunds occur when a tour operator reduced the travel price, the customer has accidentally paid too much or a trip that has already been paid for has been canceled.

Finding all bookings with overpayment has been very easy in Bookacamp for years, as there is a separate menu item for this. With today's release, the entire repayment process has been further simplified so that overpaid bookings can be transferred to the bank with a SEPA export. A collective file is created that contains all repayment instructions for open bookings. Commercial banks can read this file and use it to make a repayment. This feature ends the manual copying of bank data in bank transfer forms.

Customers who have not yet stored any bank details are asked by email with just one click to store their bank details in the system. The bank details are field-encrypted and stored in Bookacamp. This new feature is enabled for all Bookacamp users and can be activated in your own settings.

Author: Mathias Methner

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